Your Right to Data Deletion
Under data protection laws including GDPR and CCPA, you have the right to request deletion of your personal data. GrowZar is committed to honoring these rights and providing you with control over your personal information.
📋 What We Can Delete
- Account Information: Your name, email address, and profile details
- Usage Data: Platform interactions, preferences, and session data
- Marketing Data: Email marketing lists and communication preferences
- Analytics Data: Personal identifiers in analytics and tracking systems
- Support Data: Customer service communications and tickets
⚠️ Important Considerations
- Business Records: We may retain certain data for legal, tax, or accounting purposes
- Aggregated Data: Anonymous, aggregated data that cannot identify you may be retained
- Third-Party Data: Data shared with advertising platforms will need separate deletion requests
- Backup Systems: Complete deletion from all backup systems may take up to 90 days
Data Deletion Process
Step 1: Submit Your Request
Use the form below to submit your data deletion request. We require some information to verify your identity and process your request accurately.
Step 2: Identity Verification
We will verify your identity to ensure we're deleting the correct data. This may involve:
- Confirming your email address
- Answering security questions
- Providing additional identification if necessary
Step 3: Processing Timeline
- Acknowledgment: Within 2 business days
- Verification: 3-5 business days
- Data Deletion: 10-15 business days
- Confirmation: We'll notify you when deletion is complete
Data Deletion Request Form
Please fill out this form to request deletion of your personal data.
Note: Clicking submit will open your email client with a pre-filled message. Alternatively, you can send your request directly to privacy@growzar.com with the above information.
Alternative Contact Methods
If you prefer not to use the form above, you can submit your data deletion request through these alternative methods:
📧 Email Request
Email: privacy@growzar.com
Subject: Data Deletion Request - [Your Name]
Include your full name, email address, and specific deletion requirements in your message.
📮 Postal Mail
Address:
GrowZar Pte Ltd
Data Protection Officer
20A Tanjong Pagar Road
Singapore 088443
Include a signed letter with your request and a copy of ID for verification.
Third-Party Platform Data
If you've connected third-party accounts (Facebook, Google, TikTok, etc.) to GrowZar, you may also want to delete data from those platforms:
- Facebook/Meta: Facebook Data Deletion
- Google: Google Privacy Controls
- TikTok: TikTok Privacy Settings
- Snapchat: Snapchat Account Deletion
Frequently Asked Questions
How long does the deletion process take?
Complete data deletion typically takes 10-15 business days after verification. Some data in backup systems may take up to 90 days to be fully removed.
Can I recover my data after deletion?
No, data deletion is permanent and irreversible. Please ensure you have copies of any important data before requesting deletion.
Will deletion affect my business records?
We may retain certain business records (invoices, transaction records) for legal and accounting purposes as required by law, typically for 7 years.
Can I delete specific types of data only?
Yes, you can request deletion of specific data categories. Please specify your requirements in the form above or in your email request.
Need Help?
If you have questions about data deletion or need assistance with your request, please contact our Data Protection Officer:
Email: dpo@growzar.com
Response Time: Within 2 business days